About this role
About the Role & Team Working in a team within Global Digital Studio Operations EMEA, the Client Services Coordinator is responsible for the efficient support of external and internal clients in their day-to-day requests and business requirements. This individual will maintain status reports to monitor and track metrics information for client’s dashboards. Demonstrating excellent customer focus and communication skills, e ability to prioritise and remain calm under pressure is essential. The role requires strong time management and administrative skills, and a keen interest in new technologies. This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home. (DELETE IF REMOTE ROLE OR DIFFERENT WORKING PATTERN) Values You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day. This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home. Responsibilities • Coordinate with the Content Localisation Management (CLM) on material requests for programming teams (descriptive metadata requests translations, etc). • Coordinates with the Content Operations Team on material status requests for programming and marketing teams. • Contribute to the team and collaborate on specific project and opportunities to improve workflows. • Provide support to the team management, including coaching the team, liaising with business stakeholders and organising budget approvals as required. • As required working with the project teams on UAT and workflows for WON CMS and any territories involved. • Managing various BOX folders and Distribution Lists relating to the role including uploading documents and granting user rights • Assist in the end-to-end delivery of marketing materials, and supplementary metadata to clients. • Provide support to the business and operational departments I the use of Disney and 3rd Party systems. Required…
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