About this role
This is not a remote role. You must be in the area or open to relocation. At The Walt Disney Company, the Disney Experiences Technology team creates world-class immersive experiences for the company's premier vacation brands, including Disney Parks & Resorts worldwide and Disney Signature Experiences. Within Disney Signature Experiences, the Disney Cruise Line (DCL) team delivers end-to-end digital and physical experiences for both Guests and Cast Members. This includes leading technology initiatives across the fleet, supporting core platforms, the Disney Cruise Line website, and the Disney Cruise Line Navigator mobile app, while serving multiple lines of business both shoreside and onboard. Disney Cruise Line is entering a period of unprecedented growth, with multiple new ships joining the fleet over the coming years. Every digital guest experience depends on accurate, timely, and personalized content delivered consistently across web, mobile, onboard, and guest communication channels. The Manager, Product Management owns the strategy, roadmap, and execution for Disney Cruise Line's enterprise content platform. The role leads a multi-year Content Modernization program that standardizes how content is authored, governed, localized, and delivered to support fleet growth and improve operational efficiency. As the content product leader within the Commercial Data organization, the Manager defines the standards for content and content-adjacent data assets, including content schemas, behavioral analytics, guest survey data, and contact center signals. These standards ensure content decisions are informed by guest behavior, measurable business outcomes, and consistent governance across digital channels. Success in this role is measured by the ability to: • Replace legacy authoring and configuration platforms with a scalable enterprise content platform that supports the full guest journey • Reduce publishing effort while improving content quality, reuse, localization speed, and governance. • Use behavioral analytics, Guest feedback, surveys, and contact center signals to continuously improve digital content. • Build a high-performing product organization with…
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