Massage Therapist - Tenaya Stone Spa - Part Time

Massage Therapists at Tenaya Stone Spa provide exceptional Guest Service while providing massages/other related services to Guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved products. Responsibilities • Provide consistent professional massage treatments in accordance with Tenaya Stone Spa protocols and accepted certification practices • Ability to effectively perform all spa treatments and services as defined by the position being performed • Ability to properly apply oils, lotions, and other appropriate products • Properly care for equipment and use proper amounts of products to be cost effective • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures • Perform prep work and properly clean and restock room as required • Actively promote spa, treatments, services, sessions, and retail as well as programs and promotions • Handle Guests questions and concerns professionally and courteously • Provide accurate and immediate responses to all requests by Guests ensuring complete Guest satisfaction • Attend mandatory training to maintain knowledge of current spa policies, procedures, and trends • Must be able to perform all massage treatments offered by Tenaya Stone Spa • Additional leadership opportunities may be available that would require completion of an additional practical/assessment Requirements • You must be at least 18 years of age to be considered for this role • Must currently hold and maintain state Massage Therapist license (with state of California) • Previous experience in a spa or hotel environment • Ability to handle difficult/sensitive situations independently while confidently utilizing service recovery methods • Possess complete knowledge of all services and products while educating Guests • Strong verbal communication skills • Must have enthusiasm and possess excellent guest service skills • Receptive to special requests and proactive in anticipating Guests needs • Knowledgeable about The Disneyland Resort and surrounding area Preferred qualifications • Previous leadership experience in a spa environment • Basic computer…