Front of House Assistant - REEL Rochdale

Summary: As a Front of House Assistant at REEL Rochdale, you will play a vital role in delivering exceptional customer service within the hospitality and catering industry. Your primary focus will be to ensure a welcoming atmosphere for guests, assisting with their needs and contributing to a positive dining experience. This part-time position is essential for maintaining the high standards of service that REEL Rochdale is known for.

Responsibilities

• Greet and welcome guests upon arrival, ensuring a friendly and professional atmosphere.

• Assist with seating arrangements and manage reservations efficiently.

• Take customer orders and relay them accurately to the kitchen staff.

• Serve food and beverages to guests, ensuring timely and attentive service.

• Handle customer inquiries and resolve any issues or complaints promptly.

• Maintain cleanliness and organisation of the front of house area.

• Collaborate with kitchen and bar staff to ensure smooth service operations.

• Assist in setting up and clearing tables, as well as restocking supplies as needed.

Requirements

• Previous experience in a customer service role, preferably within the hospitality sector.

• Strong communication and interpersonal skills.

• Ability to work effectively in a fast-paced environment.

• Basic knowledge of food and beverage service.

• Flexibility to work various shifts, including evenings and weekends.

• A positive attitude and a commitment to providing excellent customer service.