Manager, Organisation Design & Transformation

Role & Responsibilities

• This role sits within the Strategic Workforce Planning and Organisation Design team, with a primary focus on Organisation Design and Transformation.

• The role will support organisation design, operating model and work redesign activity across Sky, helping leaders make better choices about how work is organised, where accountability sits, what capability is needed and how teams should be structured to deliver business outcomes.

Responsibilities

• Organisation Design & Transformation: Support the delivery of organisation design and transformation projects across Sky, including operating model design, work redesign, role clarity, accountabilities, spans, layers, governance and organisational structure.

• Strategic Business Partnering: Work with business leaders and People Partners to define business challenges, clarify desired outcomes and translate strategy and transformation priorities into practical, evidence-based and commercially grounded organisation design options.

• Data-Led Organisation Effectiveness: Use organisation, people and workforce data to identify opportunities to improve effectiveness, including duplication, unclear accountabilities, inefficient handoffs, narrow spans, excessive layers and fragmented ways of working.

• Work Redesign, AI & Automation: Support work redesign by analysing activities, workflows and tasks to identify opportunities to simplify, stop, automate, augment or reorganise work. Assess the implications of AI, automation, technology and emerging ways of working for roles, skills, capacity, capability and organisational design.

• Design Recommendations & Implementation: Develop clear organisation design options and recommendations, considering role implications, people impacts, cost, governance and transition plans. Provide constructive challenge to ensure proposed changes align with business strategy, future capability requirements and good design practice.

• Organisation Design Frameworks & Self-Service Tools: Help develop and embed Sky's organisation design principles, methodologies and reusable resources, including problem statement templates, diagnostic tools, spans and layers guidance, accountability frameworks and option papers, enabling People Partners and leaders to apply consistent approaches.

• Strategic Workforce Planning & Future of Work: Partner with Strategic Workforce Planning colleagues to connect organisation design recommendations with future workforce demand, critical capabilities, skills, sourcing choices and workforce plans. Bring outside-in thinking on future of work trends, AI-enabled transformation and operating model practices to challenge assumptions and inform future design choices.

• Stakeholder Engagement, Influence & Communication: Build strong relationships across the People function and wider business, encouraging collaboration and reducing duplication. Navigate ambiguity with structure, pace and clarity, using effective communication and storytelling to translate complex organisational challenges into compelling narratives, practical recommendations and clear choices for senior leaders.

Requirements

• Organisation Design & Transformation Expertise: Strong experience in organisation design, organisation effectiveness, operating model design or business transformation, including current-state assessment, design principles, options development, role and accountability design and implementation planning.

• Strategic & Commercial Understanding: Strong business and commercial acumen, with the ability to translate business strategy, operating model choices, cost pressures and performance drivers into practical organisation design recommendations covering roles, accountabilities, governance, spans, layers and structure.

• Data Analysis & Evidence-Based Decision Making: Confidence using people, organisation and workforce data to identify challenges, test hypotheses, evaluate organisational trade-offs and develop evidence-based recommendations that improve organisational effectiveness and business performance.

• Senior Stakeholder Engagement & Influence: Experience working with senior leaders and cross-functional teams to turn ambiguous business problems into clear design questions, options and recommendations. Able to challenge constructively, influence decisions and build trusted relationships across People, Finance, Transformation, Technology, People Analytics and the wider business.

• Communication & Strategic Storytelling: Strong communication and storytelling skills, with the ability to simplify complex organisation design and workforce challenges into clear, compelling narratives that articulate the case for change, present practical options and support informed leadership decisions.

• Practical Organisation Design & Methodology: Ability to translate organisation design theory, external insight and best practice into practical tools, frameworks, recommendations and actions. A collaborative approach focused on developing reusable products, methods and self-service resources rather than one-off solutions.

• Judgement, Agility & Delivery Focus: Comfortable operating in fast-paced, ambiguous environments with evolving priorities. Strong attention to detail, balanced with the ability to see the bigger picture, manage competing demands and connect organisation design decisions to wider strategic and commercial outcomes.

• Future-Focused Thinking & Curiosity: Curious and externally focused, with an understanding of emerging organisation design practices, AI, automation, future workforce capabilities and changing ways of working. Able to apply outside-in thinking to help Sky evolve how work, roles, skills, teams and leadership are designed for the future.

Desirable

• Experience in operating model design, transformation or shared services / centres of excellence models.

• Experience of work redesign, process redesign, productivity improvement or AI / automation impact assessment.

• Experience working in a large, complex, matrixed or global organisation.

• Exposure to Strategic Workforce Planning, skills planning, job architecture or workforce transformation.

• Experience supporting organisation change, consultation planning, transition planning or implementation activity.

Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:

• Free Sky TV or NOW package, including Sky Sports and Sky Cinema

• Pension package with up to 9% employer contribution

• Private healthcare with mental health support

• Aviva Digital GP and dental insurance

• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect

• Sharesave and Tech schemes

• A range of Sky VIP rewards and experiences

How you’ll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week.

Your office base Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.

Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles.

About the company

We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search #LifeAtSky on social media.