Digital Marketing Operations Specialist (PH)

The Digital Marketing Center of Excellence (COE) Operations team supports Disney Entertainment Studios, Disney Entertainment Television, Direct-to-Consumer, and Disney Parks by delivering the operational foundation behind Disney's global digital marketing ecosystem. The team oversees Business Operations, YouTube Operations, and Social Platform Operations while driving the centralization of tools, vendors, systems, and operational best practices. Working across Marketing, Technology, IT, Finance, Legal, Anti-Piracy, and platform partners, the team enables secure, scalable, and efficient digital marketing operations across The Walt Disney Company. Reporting to the Senior Manager, Social Operations, the Digital Marketing Operations Specialist will support day-to-day social platform operations, YouTube administration, creator program operations, vendor management, and cross-functional business processes. This role is instrumental in ensuring Disney's social and YouTube ecosystem operates efficiently while supporting marketing teams with the operational infrastructure needed to execute campaigns at scale. The ideal candidate is collaborative, highly organized, detail-oriented, and passionate about digital marketing operations. They thrive in a fast-paced environment, enjoy solving complex operational challenges, and continuously seek opportunities to improve processes and workflows. Responsibilities Social Platform Operations • Support day-to-day social operations, including account acquisition, setup, verification, permissions, and access management across social platforms. • Coordinate quarterly account audits, password resets, and permission reviews in accordance with Disney Cybersecurity and brand safety standards. • Support third-party platform integrations and ongoing maintenance for social management and reporting tools, including Sprinklr, Crisp, and similar platforms. • Create and maintain marketing distribution lists supporting the broader Digital Marketing COE. • Conduct regular audits of owned social channels to ensure account accuracy, compliance, and operational consistency. • Partner with internal stakeholders and platform representatives to…