Manager, Operations

The Operations Manager, Infrastructure Services – Burbank Studio Lot, is responsible for the day-to-day operation, maintenance, and reliability of infrastructure systems supporting one of The Walt Disney Company’s most complex studio campus environments. This role leads a large multi-trade operation responsible for maintaining critical building systems, utilities, grounds, hardscapes, and trade services that support active studio production, corporate operations, executive offices, and business partners. This position serves as a key operational leader within Corporate Real Estate Operations’ Infrastructure Services team and is responsible for leading union and non-union personnel, executing maintenance and repair programs, managing operating budgets, supporting recurring capital planning, and delivering a high level of client service in a safe, reliable, and cost-effective manner. The Operations Manager partners closely with Engineering Services, Capital Planning, Design & Delivery, Safety, Security, Production Services, Client Services, Labor Relations, Human Resources, FP&A, Finance, Sourcing, and external service providers to ensure infrastructure operations are aligned with business needs, asset lifecycle priorities, financial targets, and long-term campus strategies. Responsibilities Infrastructure Operations & Maintenance Leadership • Lead day-to-day infrastructure operations for the Burbank Studio Lot, including maintenance, repair, and operation of building systems, central utility infrastructure, grounds, hardscapes, and campus trade services. • Manage multi-trade operations across Electrical, HVAC, Plumbing, Landscaping, Utility Workers, Paint, Mill/Carpentry, and support staff. • Maintain operational reliability of critical infrastructure systems, including electrical distribution, emergency power, HVAC, plumbing, building automation/controls, site utilities, stormwater systems, life safety systems, and other campus support infrastructure. • Drive preventive, predictive, and corrective maintenance programs using CMMS data, asset condition assessments, work order trends, field inspections, and operational metrics. • Coordinate emergency response…