About this role
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We’ve combined the spirit of O`ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Here, you’ll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? The Sales & Service Manager, Wedding at Aulani, A Disney Resort & Spa, is an early-career professional focused on driving wedding sales and delivering exceptional end-to-end service for couples celebrating their special day at our resort. In this position, you will combine strong sales acumen with meticulous event coordination to create memorable, culturally aware wedding experiences that reflect the spirit of the islands and the magic of Disney. In this role, you will independently manage a portfolio of wedding clients from initial inquiry through post-event follow-up, converting qualified leads into confirmed events while ensuring each celebration is flawlessly planned and executed. Operating within Disney Experiences, you will support the broader vacation and resort business by maximizing food & beverage revenue and room nights tied to weddings, while delivering creative, guest-focused solutions that uphold Disney's standards of service and storytelling. This role matters because it turns once-in-a-lifetime occasions into lasting Disney memories, requiring a problem-solver who can work independently, communicate clearly, and collaborate effectively across resort teams. This full-time, salaried role will report to the Sr Sales & Services Director and will be working onsite at Aulani Resort on Oahu, Hawaii. Responsibilities • Qualify and convert wedding opportunities and leads through proactive selling, discovery conversations, personal site visits, and follow-up via in-person meetings, calls, and email. • Develop and manage proposals, contracts, addenda, and other documentation, delegating day-to-day tasks to support staff as appropriate to ensure timely and accurate processing. • Act as a client advocate while balancing company objectives, modeling…
What you'll need
Mid
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