FAQ

FilmIndustry Jobs FAQ

Practical answers for candidates, employers, freelancers and account support. Filter by role, open the answer you need, then continue to the right next step.

What is FilmIndustry Jobs?Account

FilmIndustry Jobs is a film, television, VFX, post-production, cinema and festival career platform for jobs, candidate profiles, freelancer visibility, employer hiring tools and industry data.

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Do I need an account?Account

You can browse public pages without an account, but support tickets, saved workflows, profiles, applications and employer tools require login.

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Why does the assistant ask me to login after a few messages?Account

Longer assistant conversations often need account context. After the configured third exchange, guest users are prompted to login or register so profile, support and employer workflows stay tied to a real account.

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How do I improve my candidate profile?Candidate

Open your profile completion page and fill the missing fields. A stronger profile helps applications, employer discovery and support workflows.

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Will I receive job alert emails?Candidate

Job alert and saved-search email workflows are prepared, but live sending remains controlled by admin settings and unsubscribe/suppression rules.

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Can I delete or hibernate my account?Candidate

Yes. Open Account deletion from your profile area. You can hibernate the account, or request deletion with email confirmation and a final goodbye email queue record.

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How does an employer post a job?Employer

Employers prepare job details and package context first. Paid checkout and package activation remain guarded by Stripe/webhook checks when live mode is intentionally enabled.

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Can a company connect its own job board?Employer

A connector foundation is prepared for companies with their own job board or ATS. External jobs should enter review-first workflows before appearing publicly.

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What HR tools can be added?Employer

Planned HR tools include multi-seat recruiters, applicant pipeline stages, interview scheduling, scorecards, talent pools, internal notes, invite-to-apply and compliance/audit records.

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How do freelancers use the platform?Freelancer

Freelancers can build a service profile, portfolio/showreel links, availability context and inquiry paths while profile indexing/privacy stays controlled.

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What is the Security Point code?Support

Every logged-in user can have a Security Point code. Support may ask for it when handling account, billing, profile, employer or privacy requests. Never share passwords or OTP codes.

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Why must I login to open support tickets?Support

Support tickets are restricted to logged-in users so requests can be tied to the correct account, user role and Security Point verification.

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Which account path should I choose?Account

Visitors can choose employer, candidate or freelancer start paths from the public conversion flow.

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Need account or employer support?

Use the assistant for general guidance, or log in to open a support ticket connected to your account and Security Point.