FilmIndustry Jobs FAQ
Practical answers for candidates, employers, freelancers and account support. Filter by role, open the answer you need, then continue to the right next step.
What is the Security Point code?
Every logged-in user can have a Security Point code. Support may ask for it when handling account, billing, profile, employer or privacy requests. Never share passwords or OTP codes.
Open related pageWhy must I login to open support tickets?
Support tickets are restricted to logged-in users so requests can be tied to the correct account, user role and Security Point verification.
Open related pageNeed account or employer support?
Use the assistant for general guidance, or log in to open a support ticket connected to your account and Security Point.